Courier Services

ATC is committed to the best possible levels of service and provides Key Performance Indicator (KPI) reporting as part of our account management program.The following table details ATC’S service levels:

Standard Courier Our Standard Service is a 5 hour delivery from time of booking.
VIP Courier Our VIP Service is 2 hour delivery time.
Express (RED HOT) A Guaranteed SUPERFAST service for those extremely urgent consignments that must be there by your deadline – not ours! Please inform us of your deadline at time of booking.
Delivery Times Average delivery times are significantly less than maximums quoted. However these are subject to traffic and weather conditions. Extra time (Approx 25%) should be allowed for deliveries of more than 30 km driving distance and to destinations outside the metropolitan area.
Taxi Truck Service Our standard service provides vehicles on either an hourly or kilometre basis. For up to 1 tonne vehicles allow up to 4 hours from the time the goods are available to delivery. For vehicles 2 tonne and over, delivery times will vary depending on size of consignment and loading times. For larger vehicles simply check with our staff at time of booking to gain a more accurate estimate. Our fleet also includes tail lifts, hi-abs, pantechs, flat tops – up to 12 tonne and semi trailers (advanced bookings required). Please allow additional time for loading and unloading.
Taxi Truck VIP Your VIP taxi truck job will be delivered by the first available and most suitable vehicle.
Taxi Truck Express Direct no questions asked.

 

Other ATC Services you may need

  • Cheque pick-up and banking service
  • Set runs, mail bag pick-ups, after hours and weekend deliveries
  • COD returns
  • Exclusive hourly hire

For more information or a price list tailored to your Company’s specific needs, please email our Sales department on sales@atccouriers.com.au and we will provide the necessary information.

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